Welcome to Crownstone Enterprises LLC. These Terms and Conditions govern your use of our website, services, and business solutions. By accessing our website or engaging our services, you agree to these Terms.
1. Our Services
Crownstone Enterprises provides business technology and operational solutions, including HR management, customer support ticket management, project and task management, lead management and CRM solutions, business reporting and insights, employee time and attendance management, and related professional services.
Specific deliverables, timelines, pricing, and requirements may be outlined separately in proposals, invoices, statements of work, or service agreements.
2. Use of Our Services
You agree to use our website and services only for lawful business purposes. You may not misuse our systems, attempt unauthorized access, interfere with service functionality, distribute malicious software, conduct fraudulent activities, or use our services in violation of applicable laws or third-party rights.
We reserve the right to restrict or suspend access where misuse, security threats, fraudulent activity, or violations of these Terms are identified.
3. Client Responsibilities
Clients are responsible for providing accurate information, materials, approvals, credentials, and other resources reasonably required to complete the agreed services.
Project timelines may be affected when required information, approvals, or access are delayed by the client or third-party providers.
Clients are also responsible for ensuring they have the necessary rights and permissions for any information, content, or materials provided to Crownstone Enterprises.
4. Payments
Pricing and payment terms will be specified before or during the applicable engagement. Payments must be made according to the terms stated on the applicable invoice, proposal, or service agreement.
Failure to make payment when due may result in delayed delivery, suspension of services, or termination of the engagement.
Applicable cancellation and refund requests are governed by our separate Cancellation & Refund Policy.
5. Intellectual Property
Crownstone Enterprises retains ownership of its proprietary systems, methodologies, website materials, branding, software, documentation, processes, and other intellectual property.
Ownership of custom work created specifically for a client will be determined by the applicable proposal or service agreement. Clients retain ownership of materials they provide to us.
6. Third-Party Services
Our solutions may use or integrate with third-party platforms, software, hosting services, APIs, payment providers, or other external technologies.
Crownstone Enterprises is not responsible for outages, restrictions, policy changes, technical failures, or other disruptions caused by third-party providers outside our reasonable control.
7. Confidentiality and Privacy
We take reasonable measures to protect confidential business information provided during an engagement. Personal information collected through our website or services is handled according to our Privacy Policy.
8. Service Availability
We work to maintain reliable services but cannot guarantee uninterrupted or error-free operation. Maintenance, technical problems, internet disruptions, third-party outages, or circumstances outside our reasonable control may affect service availability.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Crownstone Enterprises will not be responsible for indirect, incidental, consequential, or special damages resulting from the use or inability to use our services.
We do not guarantee specific financial, sales, operational, or commercial results from using our services.
10. Changes to These Terms
We may update these Terms when our services, business practices, or legal requirements change. Updated Terms will become effective when published on our website unless otherwise required by applicable law.
11. Contact Us
For questions regarding these Terms and Conditions, contact:
Crownstone Enterprises LLC
Website: crownstoneenterprises.com